Hospitality Training (April 15) : Working to create the ULTIMATE guest experience!

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Name: Hospitality Training (April 15) : Working to create the ULTIMATE guest experience!
Date: April 15, 2019
Time: 9:00 AM - 3:00 PM EDT
Website: http://www.OceanCity.org
Registration: Sorry, public registration for this event has been closed.
Event Description:
Attention managers and leaders in the Hospitality Industry- We have an outstanding opportunity for you! With the influx of new inventory in our market, your team needs to step up and create the ultimate guest experience!                                                                                             
You will hear from Industry experts, current owners and managers ?..

April 15th 9am-3pm
Clarion Resort Fontainebleau Hotel
10100 Coastal Hwy, Ocean City, MD 21842
$25 pp (includes lunch)
 
Our goals are to:
¨ Create an Ocean City Culture of Kindness
¨ Provide Exceptional Service to all of our Guests
You will walk away with:
¨ Tools to build and maintain a strong, service oriented front line workforce
¨ The ability to ensure excellent customer service skills for your entire staff
¨ The necessary skills to ensure an memorable guest experience
¨ A certificate of completion from Wor-Wic Community College

Brought to you in partnership with:
  • Wor-Wic Community College
  • Greater Ocean City Chamber of Commerce
  • Ocean City Hotel, Motel , Restaurant Association
*** This project is funded by the State of Maryland’s EARN Grant Program,  administered by the MD Department of Labor, Licensing & Regulation
 

 
 
Location:
Clarion Resort Fontainebleau Hotel
10100 Coastal Hwy, Ocean City, MD 21842
Date/Time Information:
April 15th  9am - 3pm

 
Contact Information:
Melanie Pursel 410-213-0144 ext. 104
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Fees/Admission:
$25 pp ( includes lunch)
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Printed courtesy of oceancity.org/ – Contact the Ocean City, Maryland Chamber of Commerce for more information.
12320 Ocean Gateway, Ocean City, MD 21842 – (410) 213-0144 – info@oceancity.org