Please join Chuck Underwood, CEO of the Generational Imperative, Inc. for a fascinating and brilliant seminar! This seminar is targeted at Owners, General Managers, Sales and Marketing professionals and Customer Service staff as well as HR professionals.
How do I recruit the best talent from each generation? Onboard them smoothly? Train them appropriately? Manage and motivate them? Create a workplace culture of generational sensitivity and harmony? Retain them?
And out there in my marketplace, which generations should I target? How do I create products and services to serve each generation of customers? How do I market, advertise, and sell to each generation? Where do I find them? What kind of customer service does each generation prefer and expect from me?
Wow.
With their employees and customers, small businesses face enormous challenges and opportunities with America’s five living generations - and soon, the arrival of a 6th.
The solutions are coming to Ocean City. From one of the pioneers who created the field of Generational Study and Strategies.
Chuck Underwood.
Star of the PBS national-television series “America’s Generations With Chuck Underwood”.
Author of the most comprehensive book on generational business strategies ever published.
Consultant, trainer, and researcher to giants like Coca Cola, Procter & Gamble, Hewlett-Packard, United States Military, V.A. Hospitals, and hundreds of other organizations across all industry sectors.
And consistently evaluated as the nation’s best presenter of generational dynamics. For example:
“Quite possibly the great presentation I have ever experienced.” Orlando
“The best speaker I have ever heard, and I listen to speakers every day.” Chicago
“Stunningly useful information.” Washington, D.C.
“I’ve read much on generational behaviors and attended other sessions; this was truly the best.” New York
“Truly a world-class presenter.” Spokane
Imperative knowledge. Imperative strategies. And so, imperative training, which - with respect for your busy schedule - will be packed into a concise, fast-moving, but thorough workshop on February 21!
Printed courtesy of oceancity.org/ – Contact the Ocean City, Maryland Chamber of Commerce for more information.
12320 Ocean Gateway, Ocean City, MD 21842 – (410) 213-0144 – info@oceancity.org